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Digital Marketing Terms

What is a customer Journey?

A customer journey is the sum of all interactions a customer goes through when interacting with your company. This involves all touchpoints pre and post-transaction.

Related Metrics

What is a Call to Action?
What is an Omnichannel Strategy?
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What is Top of Funnel (ToFu)?
What is Bottom of Funnel (BoFu)?
What is a SERP?

Digital Marketing Agency Digital Marketing Terms What is a customer Journey?

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