Senior Account Manager


Metric Labs is looking for an ambitious, energetic senior account manager. The senior account manager role is suitable for an individual looking to further develop their career in account management whilst being surrounded by a team of clever, innovative and successful digital marketers. The right candidate will be rewarded with autonomy, uncapped learning opportunities and an opportunity to work for a fast growing digital agency.

Job Description 

We are looking for an experienced senior account manager with a positive attitude who is comfortable with technical concepts and implementation.

  • Act as the point of contact for clients for digital management matters
  • Build strong, long-term client relationships and maintain frequent contact
  • Set digital strategies for your assigned customers, considering their specific requirements
  • Address client queries effectively and in a timely manner
  • Analyze digital campaigns success
  • Manage all client reporting requirements


  • Prior experience in a digital/media/advertising agency
  • Experience with digital strategy
  • Experience with digital implementation on search, social, seo OR analytics. We don’t expect you to be a whiz at all of these, but some experience on the tools is a big plus!
  • Experience with proactively managing accounts to grow client business
  • Excellent time management skills
  • Experience managing a team
  • Communication skills, especially the ability to explain technical concepts to clients.